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 Though she is one of the most sought-after consultants, lecturers and
authors in the field of dental consulting, Kathleen Johnson describes
herself in more modest terms: “I am an avid New York Yankee fan
who happens to be a consultant.”
With over 30 years experience in the dental industry, a portion of Kathleen’s
many achievements includes being an Approved Continuing Education Provider
for the State of California, helping found the Academy of Dental Management
Consultants, serving as a guest lecturer at the Loma Linda and U.C.L.A.
schools of dentistry, and having lunch with Hall of Famer, Yogi Berra.
Kathleen’s articles have appeared in journals such as Dental
Town, Contemporary Oral Hygiene, and The Farran Report. When Trojan Professional
Services needed a consultant to contribute to their monthly, on-line
segment, “Ask the Consultant,” Kathleen Johnson was the consultant
they contacted first, and she continues to be a frequent contributor.
She has conducted lectures and workshops on both coasts as well as in
Canada, her writing has been anthologized, and, once, she nearly caught
a foul ball at Yankee Stadium.
Throughout California and Arizona, Kathleen has worked with general
practitioners as well as specialists. Her drive to customize consulting
for each client, to constantly strive for new answers and seek new opportunities,
has given her a proven track record of success and kept her on the leading
edge of dental consulting.
Experience
- Founder and President of Kathleen Johnson Consulting, Inc.,
1993-present
- Founder and President of Aeropointe Management, Inc.
1988-1993
- Dental Office Administrator, private and multi-specialty
practices, 1970-1988
Credentials
- Approved Continuing Education Provider, State of California
- Approved
Instructor for the State of California Employment Training Program
- Certified
Instructor of Private Postsecondary Education Institution under
California Education Code #94311
Publications
Lectures
- “Winning the Insurance Game.” The Matsco Companies,
Mission Viejo, CA, 2003
- “The Realities of a Dream Practice.” Irvine, CA, 2003.
- “Converting the Insurance Dependent Patient.” The Indian
Dental Association, Brea, CA, 2003.
- “Engineering the Ideal Day.” Trojan Professional Services,
Los Alamitos, CA, 2002
- “Missed
Appointments/Missed Opportunities.” Internet
Dental Forum, Montreal, Canada, 2001
- “Maximizing Patient Flow, Retention, and Referrals through
Marketing and Management Techniques” AACD, LA Chapter, Palm Springs,
CA, 2000
- “Creating a Patient Centered Practice” Association of
Managed Care Providers, Los Angeles, CA 2000.
Affiliations
Click here to download a version of Kathleen Johnson's Curriculum Vitae
as an Adobe Acrobat file.
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